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Argenta

Argenta receives large volumes of incoming mail and digital documents every single day. Customer letters, signed documents, contracts, claims and digital files all arrive together and need to be handled quickly and correctly. This creates a busy mailroom environment where many different types of information converge and where manual processing can easily become time-consuming and error-prone.

With Mira, Argenta uses an automated way to handle this inflow. Mira recognizes documents automatically, classifies them into the right categories and extracts the relevant data that is needed to continue the process. Built-in checks help verify that this data is correct before it moves on. Instead of employees having to interpret every document and retype every detail into internal systems, Mira prepares dossiers so they are ready to be used straight away.

As a result, dossiers can find their way into Argenta’s internal systems more quickly and with fewer mistakes. Extra manual steps are reduced, which lowers the effort and cost per document. The mailroom becomes less of a bottleneck and more of a streamlined entry point into the organization’s processes, while Argenta can maintain a focus on quality and reliability in its service.

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